Play store
he government has no plans to sell state-owned mobile operator Teletalk, saying the company will instead be modernised to improve its competitiveness in the telecom market.
The announcement was made by State Minister for Posts, Telecommunications, ICT, Science and Technology Fakir Mahbub Anam while speaking to ICT and telecom journalists at the ICT Tower in Agargaon on Tuesday.
“We will not sell Teletalk. We want to upgrade it so it can compete more effectively in the market,” he said.
The State Minister said the government has yet to hold formal discussions with private mobile operators but plans to meet them soon.
Responding to customer complaints, including unauthorised deductions from mobile balances, the expiry of unused internet and call packages, and poor customer service, he said the Bangladesh Telecommunication Regulatory Commission (BTRC) is working to address the issues. The government is also reviewing complaints submitted to the regulator.
On complaints that unused internet or call package benefits expire before customers can use them, he said the issue would be discussed with mobile operators. While acknowledging that operators have their own business policies, he stressed that the government would prioritise consumer interests and work through the regulator to take appropriate measures.
During the meeting, the State Minister also discussed Nagad, the telecommunications sector, ongoing development projects, foreign visits, international cooperation, PayPal, ICT infrastructure, cybersecurity, and coordination with the media.
